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Share interests, spread happiness, increase knowledge, and leave good! Dear you, this is LearningYard Academy. Today, Xiaobian brings you "Share on Tuesday (25) | Implementation of group control". Welcome to visit.
組織文化是團體控制的基礎。實踐表明，文化強弱與組織績效是一種比較複雜的關係。強文化對員工行為有著較強的影響，可以使員工在行為上循規蹈矩、同心協力。但是，強文化也會形成官僚主義，從而使組織失去創造的活力，方向錯誤的強文化甚至能快速地把組織推向衰敗的深淵。相反，在弱文化的組織中，不同的員工擁有不同的價值觀，目標不明確，行為不統一。在嚴重的弱文化之下，組織的控制失靈，內部秩序混亂，矛盾增多，同樣危及組織生存。
Organizational culture is the basis of group control. Practice shows that the relationship between cultural strength and organizational performance is relatively complex. Strong culture has a strong impact on employees' behavior, which can make employees behave in accordance with rules and work together. However, a strong culture will also form bureaucracy, which will make the organization lose its creative vitality. A strong culture in the wrong direction can even quickly push the organization into the abyss of decline. On the contrary, in organizations with weak culture, different employees have different values, unclear goals and inconsistent behaviors. Under the severe weak culture, the control of the organization is out of order, the internal order is chaotic, and the number of contradictions is increasing, which also endangers the survival of the organization.
有效的團體控制需要構建創新的組織文化。根據有關研究，創新的組織文化具有多個特徵:挑戰和參與、自由、信任和開放、創意時間、樂趣和幽默、衝突的解決、辯論、冒險。
Effective group control requires the construction of innovative organizational culture. According to relevant research, innovative organizational culture has many characteristics: challenge and participation, freedom, trust and openness, creative time, fun and humor, conflict resolution, debate and adventure.
有效的團體控制還需要創建響應顧客需求的文化。為此,組織應當取消僵化的規章制度和程序，清晰地闡述對顧客的承諾，遴選具有恰當性格和態度的員工，為員工持續提供產品知識、溝通技能等培訓，賦予員工儘可能多的決策權，使員工能夠在第一時間為顧客提供滿意的服務。
Effective group control also needs to create a culture that responds to customer needs. To this end, the organization should eliminate rigid rules, regulations and procedures, clearly state its commitment to customers, select employees with appropriate personality and attitude, provide continuous training on product knowledge, communication skills and other training for employees, and give employees as much decision-making power as possible, so that employees can provide customers with satisfactory services at the first time.
有效的團體控制還需要創建良好的職場精神。職場精神是組織文化的一部分，員工通過在集體環境中從事有意義的工作來獲得對企業願景和使命的感知。擁有良好職場精神的組織具備五個特徵:強烈的使命感、對個人發展的關注、信任和開放、向員工授權、對員工意見的包容。
Effective group control also needs to create a culture that responds to customer needs. To this end, the organization should eliminate rigid rules, regulations and procedures, clearly state its commitment to customers, select employees with appropriate personality and attitude, provide continuous training on product knowledge, communication skills and other training for employees, and give employees as much decision-making power as possible, so that employees can provide customers with satisfactory services at the first time.
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Today's share is over here, if you have unique views on today's article, welcome to leave a message for us, let us meet tomorrow, I wish you a happy and happy today!
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